I have forgotten the PIN code of my card. What should I do in this case?

To set a PIN-code, you can use the Reset PIN-code service at the POS-terminal in any branch. The PIN reset service is used as follows:

• From the Yelo mobile app
• A special application form for recovering a PIN code is filled out
• Old PIN removed upon request
• Generates a new PIN through a POS terminal provided by the operator

The cost of the PIN code reset service is 3 AZN