I entered my PIN code wrong 3 times and my card was blocked. What should I do?

If the card is blocked due to incorrect PIN code entry 3 times, you can unblock it in the following ways:

• Free with the Yelo App
• By contacting the information center (981)
• Approaching the branch
• By contacting the 24-hour Azericard Customer Service Center (194; only for international calls: 012 598 46 97)

If you have forgotten the PIN-code of the card, in this case, you can use the banking service Reset PIN-code by contacting the branch (service cost 3 AZN).